And like the last, this was totally unexpected.
I’ve done more shopping online since our world has changed so drastically. Dog and cat supplies are easier that way and I discovered Chew.com. Now I filled out a little “profile” on both cats and on Koda – along with pictures.
I got a cute birthday card from Chewy and one day a “just thinking about you” card. But the biggest surprise was about a month ago… when a small package arrived. Gift wrapped with a cute card and then wrapped carefully in bubble wrap. I sent them this thank you email:
Oh my goodness – I don’t think I’ve ever been as surprised as when I opened my mail today. The painting of my little Koda is THE most wonderful gift. I’m speechless. Whoever or however it was created did a wonderful job and I’m totally touched – especially in this time of such uncertainty. Just know that I will forever be a customer. Thank you SO VERY MUCH.
And received this in return:
Hi there Iris,
Absolutely! It was our purr-leasure to capture your furry families beauty in something you can hold on to furever. Thanks for your continued loyalty and support, and thanks for being a part of our family! We look forward to filling your furbabies bellies for many years to come. 🙂
Over and snout, Customer Service
Now I know you’re dying to see what I got:
It’s 6 inches square and a perfect likeness painted on canvas and I love it!
Oh what a beautiful gift! that is such a cute painting, I would be a customer for life after that too! 🙂
Hope you had a great weekend! 🙂
Thanks Mica – weekend was a quiet one – as most are for me these days. Customer for life – you bet. They sure know how to market!
OMG…that is absolutely fabulous!
I agree – and you know I’m now a FAITHFUL customer!
Awwww! That is awesome! So sweet!
It is sweet – what exceptional customer service – and Emma Grace just got a birthday card from Chewy. 🙂 BTW, miss seeing you!
Hi Iris, that is a nice portrait. Of course, you have such a cutie who probably doesn’t take a bad photo.
Thanks Terri – no, I think all his photos are adorable.